Pipedrive
Pipedrive is the first CRM designed by salespeople for salespeople to help you uncover and repeat the ways you win. As a Customer Solutions Manager, my tasks include interdepartmental communication with our Developer and Engineering teams, managing departmental task forces to improve our processes, and assisting my teams of experts in pursuing solutions for our High-Value clientele.
Experiences with Pipedrive
Traveled to Headquarters for in-person training in Lisbon, Portugal.
Launched On-Boarding program internally to create process to bring in new companies in a way that’s specified to their business and workflows.
Sharpened skills with tools like:
Worked in tandem with engineering and development teams to problem-solve frontend, backend, and full-stack issues.
Learned about international business practices, in direct contact with colleagues in Florida, New York, Portugal, Estonia, United Kingdom, Czechia, Ireland, and Latvia.
Versed and trained in various technical softwares and tools, account management, customer facing-problem solving, sales, and retention.